Book Evaluate - The Toyota Method

Book Evaluate - The Toyota Method

Jeffrey Liker has established himself as the creator on the Toyota system. This book is Liker’s greatest since the groundbreaking Toyota Way. Liker’s co-author this time is a former executive VP at Toyota USA.

The prolonged prologue covers the historical past of Toyota USA, including touch upon the recall disaster and the tsunami. Hansei – not a defence, however an admission that slippage awaits the unwary and the goal is ever challenging. Subsequent chapters shed new light on established lean concepts similar to self development, teaching, kaizen, and policy deployment. Toyota USA is a case research that runs all through the book – and is terrifying each in its singularity of function and likewise its detail. That sounds like a contradiction, however we should recall Mencken’s famous quotation that ‘for each advanced downside there may be a solution that is clear, easy, and wrong.’

The central theme is built across the Management Growth Model that has 4 p model of the toyota way segments: commit to self growth, coach and develop others, help every day kaizen, and create vision and align goals. Each segment includes PDCA. What's putting is the similarities with the mind analysis described elsewhere in this problem: a belief that perfection develops via follow, doesn't require ‘genius’, however does require attitude and respect, along with persistent coaching and feedback. No miracle psychologist with an assessment scheme; just hard, day by day work at the gemba. Like a tree, ‘T’ type leaders have deep rooted expertise that enables broad leadership expertise to develop.

Here we pick out just one of the ‘gems’ amongst many that every reader will find in this book. It's the story of Yuri who moved from BMW to Toyota, but made a great impression when he was prepared to drop a couple of management levels in taking the new job. He was then required to stand in the famous chalk circle and observe. Throughout the first 20 minutes he noted five alternatives, but was told that 25 were expected! From this experience, Yuri moved into real drawback fixing, involving bolt tightening. 5 whys with a vengeance! At BMW, the solution was just to upgrade the torque wrench. That was not acceptable, and he was told to look and suppose again. And again, and again. Finally he homed in on the real causes: operators not listening for the suitable sound, standardised work, and upkeep issues. The result: a two-thirds reduction on defect price and a price reduction from $9 to $1.50 per unit. Patience, persistence, attitude. One wonders what number of managers would have gone for the quick ‘n easy excessive-tech solution.

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